Privacy Policy
Privacy Policy
At Avanija Creations, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- Payment Information (processed securely through payment gateways)
Non-Personal Information
- Browser Type
- Device Information
- IP Address
- Website Usage Data
- Cookies and Analytics Data
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders
- Provide customer support
- Send order updates and shipping notifications
- Improve our website and user experience
- Respond to inquiries and requests
- Prevent fraudulent transactions
- Comply with legal obligations
- Send promotional offers and updates (with your consent)
3. Payment Security
Avanija Creations does not store your complete payment card details. Payments are processed through trusted third-party payment gateways that use secure encryption and industry-standard security protocols.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance website functionality
- Remember user preferences
- Analyze website traffic
- Improve browsing experience
Users may disable cookies through their browser settings; however, certain website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information only with:
- Payment Gateway Providers
- Shipping and Logistics Partners
- Technical Service Providers
- Government or Legal Authorities when required by law
All third parties are expected to maintain the confidentiality and security of your information.
6. Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.
7. Marketing Communications
With your consent, we may send promotional messages, offers, product updates, and newsletters through email, SMS, or WhatsApp.
You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.
9. Third-Party Links
Our website may contain links to third-party websites. Avanija Creations is not responsible for the privacy practices, content, or policies of external websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
10. Your Rights
You may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data where applicable
- Withdraw consent for marketing communications
- Raise concerns regarding data usage
To exercise these rights, please contact us using the details provided on our Contact Us page.
11. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders and services
- Maintain business records
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
12. Changes to This Privacy Policy
Avanija Creations reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on the website.
Users are encouraged to review this page periodically for updates.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the details provided on our Contact Us page.
Avanija Creations is committed to protecting your privacy and ensuring a safe and secure shopping experience for all customers.