Avanija Creations

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    Shipping policy

    Shipping & Delivery Policy

    At Avanija Creations, we are committed to delivering your orders safely and efficiently. This Shipping & Delivery Policy outlines our shipping procedures, delivery timelines, and related terms.

    1. Order Processing

    • Orders are processed within 1–3 business days after successful payment confirmation.
    • Orders placed on weekends or public holidays will be processed on the next working day.
    • During festive seasons, promotional events, or high-demand periods, processing times may be slightly extended.

    2. Shipping Coverage

    Aranija Creations currently ships across India through trusted courier and logistics partners.

    For delivery availability to specific locations, customers may contact our support team before placing an order.

    3. Delivery Timelines

    Estimated delivery times:

    • Metro Cities: 3–7 Business Days
    • Other Cities & Towns: 5–10 Business Days
    • Remote Locations: 7–14 Business Days

    Delivery timelines are estimates and may vary depending on location, courier service availability, weather conditions, and other external factors.

    4. Shipping Charges

    • Shipping charges, if applicable, will be displayed during checkout.
    • Promotional offers may include free shipping on eligible orders.
    • Additional charges may apply for remote or special delivery locations.

    5. Order Tracking

    Once your order has been shipped, a tracking number and courier details will be shared via email, SMS, or WhatsApp.

    Customers can use the tracking information to monitor the status of their shipment.

    6. Delivery Attempts

    Courier partners may make multiple delivery attempts. If the customer is unavailable during delivery attempts, the package may be returned to us.

    Additional shipping charges may apply for re-dispatching returned orders.

    7. Delayed Deliveries

    While we strive to ensure timely delivery, delays may occur due to:

    • Weather conditions
    • Natural disasters
    • Public holidays
    • Government restrictions
    • Transportation disruptions
    • Courier partner delays

    Avanija Creations shall not be held liable for delays caused by circumstances beyond our control.

    8. Incorrect Shipping Information

    Customers are responsible for providing accurate shipping information at the time of placing an order.

    Avanija Creations shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address details provided by the customer.

    9. Damaged or Tampered Packages

    If you receive a package that appears damaged, tampered with, or opened:

    • Do not accept the package if possible.
    • Take photographs of the package.
    • Contact our customer support team immediately.

    We will investigate the issue and provide appropriate assistance.

    10. Lost Shipments

    In rare cases where a shipment is lost in transit, we will coordinate with the courier partner to investigate the matter.

    Resolution timelines may vary depending on the courier company’s investigation process.

    11. International Shipping

    Currently, Avanija Creations may not offer international shipping. If international shipping becomes available in the future, additional terms, duties, taxes, and delivery timelines may apply.

    12. Changes to Shipping Policy

    Avanija Creations reserves the right to modify or update this Shipping & Delivery Policy at any time without prior notice.

    Any changes will be effective immediately upon posting on the website.

    13. Contact Us

    For shipping-related questions, delivery assistance, or order support, please contact us through the details provided on our Contact Us page.

    Thank you for shopping with Avanija Creations. We appreciate your trust and look forward to serving you.

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